Your personal information and PKR payment data belong to you. This policy explains exactly what Zerosec collects, why we collect it, how it is stored and what your rights are as a Pakistan player on our platform. No jargon, no surprises.
At Zerosec, we take the privacy of our Pakistan players seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you use the Zerosec platform at zerosec.win. It covers your account registration data, identity verification documents, payment details, gaming activity and the technical data generated when you browse or play on our platform.
By registering a Zerosec account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read together with our Terms and Conditions and Responsible Gaming page.
Plain Summary: We collect only what we genuinely need to run your account, process your PKR transactions and keep the platform secure. We do not sell your data. You can ask us what we hold about you at any time and request corrections or deletion.
If you have questions about this policy or about how your data is handled, please contact us at the details provided in Section 12.
Zerosec collects personal information in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party service providers such as payment processors and identity verification services. The categories of data we collect include:
Minimum Necessary: Zerosec applies a data minimisation approach. We only collect information that is genuinely required to operate your account, process transactions and comply with our platform's security and fraud-prevention requirements.
We use the personal data we collect for the following purposes. Each use has a legitimate basis — either your consent, our contractual obligation to you, or our legitimate interest in operating a secure and fair platform.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Registration data, email, mobile number | Contract |
| Identity verification (KYC) | CNIC, ID documents, selfie | Contract / Legal obligation |
| Processing PKR deposits and withdrawals | Payment data, transaction history | Contract |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns | Legitimate interest |
| Providing betting and gaming services | Gaming activity data, account data | Contract |
| Responsible gaming monitoring | Gaming activity, deposit and session data | Legitimate interest |
| Customer support | Account data, communication history | Contract |
| Platform improvement and analytics | Technical data, session data (aggregated) | Legitimate interest |
| Promotional communications (opt-in) | Email, mobile number | Consent |
Where we rely on your consent for any processing activity — such as sending you promotional emails about PSL betting offers or new slot releases — you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team.
All financial transactions on Zerosec are conducted in PKR (Pakistani Rupees). Given that Pakistan players primarily use mobile wallets such as JazzCash and Easypaisa, as well as Raast, Bank Transfer and cards, we want to be clear about how payment data is handled.
When you deposit or withdraw using JazzCash or Easypaisa, we store the mobile wallet number associated with your transaction, along with the transaction reference number and amount. This data is used to verify transaction status, process withdrawals back to the same wallet, and detect any fraudulent transaction patterns.
Debit and credit card payments are processed via a third-party payment gateway. Zerosec never receives or stores your full card number or CVV. The payment gateway tokenises your card details and provides Zerosec with a masked reference only. All card payment processing complies with standard payment industry security practices.
Where you use Bank Transfer or Raast, we store the transaction reference, amount, date and the bank account or Raast ID used, as necessary to credit your account and process return withdrawals. Your full bank account details are handled securely and accessed only by authorised payment processing personnel.
Payment Security: All payment data transmitted between your device and the Zerosec platform is encrypted using TLS (Transport Layer Security). Payment data stored on our systems is subject to encryption at rest and strict access controls. We do not share your payment details with any third party except where necessary to process your transaction.
Zerosec does not sell your personal data to any third party. We share data only where it is genuinely necessary to operate the platform and serve you. The categories of third parties with whom data may be shared are:
We share the payment data necessary to process your PKR deposits and withdrawals with our payment gateway and mobile wallet service partners. These processors are contractually bound to handle your data securely and only for the purpose of completing your transactions.
Where identity verification is required, we may share your CNIC or ID document data with a third-party KYC verification service. These providers operate under strict data processing agreements and are not permitted to use your verification data for any other purpose.
We may share device data, IP addresses and transaction patterns with fraud detection and cybersecurity services. This is done to protect you and other Zerosec players from fraudulent activity, account takeover attempts and money laundering.
Zerosec may disclose your personal data where required to do so by applicable law, court order or legitimate legal process. In such cases, we will disclose only the minimum data required to satisfy the legal obligation.
Your data is hosted on secure cloud infrastructure. Our hosting providers operate under data processing agreements and do not have access to your data beyond what is required for infrastructure operation and maintenance.
No Advertising Networks: Zerosec does not share your personal data with advertising networks, social media platforms or data broker services. Your information is never used to profile you for third-party marketing purposes.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it. These include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure: use a strong, unique password, do not share your login credentials with anyone, and contact us immediately if you suspect your account has been accessed without your permission.
Zerosec retains your personal data for as long as your account is active and for a reasonable period afterwards, or for as long as is necessary to fulfil the purposes described in this policy. Key retention principles:
Once data is no longer required and the applicable retention period has expired, it is securely deleted or anonymised in accordance with our internal data disposal procedures.
As a Zerosec player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us using the details in Section 12.
Zerosec is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or submitted personal data on Zerosec, please contact us immediately. Upon verification, we will close the account and delete the associated personal data promptly.
Age verification is part of our standard account review process. Accounts where there is doubt about the player's age may be restricted pending successful age verification.
Zerosec may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make material changes to this policy, we will notify registered players via email or an in-platform notice. The updated policy will be published on this page with a revised "Last Updated" date at the top.
Your continued use of the Zerosec platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should discontinue using the platform and contact us to request account closure.
If you have any questions, concerns or requests relating to this Privacy Policy or the way Zerosec handles your personal data, please get in touch with our support team:
Privacy & Data Enquiries: [email protected] — Please include "Privacy Request" in the subject line along with your registered username. We aim to respond to all data-related requests within 5 business days. For account access requests, we may ask you to verify your identity before processing.
For general account support, responsible gaming tools or information about your deposit and withdrawal history, you can also visit the FAQ page or the Responsible Gaming page where many common questions are answered directly.
These are the six core rights you hold in relation to your personal data on the Zerosec platform. Contact support to exercise any of them.
You can request a copy of the personal data Zerosec holds about you at any time. We will provide a summary of your account data, transaction history and any verification information on file.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Update basic details via account settings or contact support for changes requiring verification.
You can request deletion of your personal data. We will process deletion requests for data that is no longer required, subject to any overriding legal retention obligations on transaction or fraud records.
You have the right to object to processing based on legitimate interest — including analytics and fraud profiling. We will review your objection and restrict processing where it is upheld.
Where technically feasible, you can request a copy of your personal data in a structured, machine-readable format. This right applies to data you have directly provided to Zerosec.
For any processing activity based on your consent — such as marketing emails about PSL promotions — you can withdraw consent at any time via your account notification settings or by contacting support.
Privacy is not a feature — it is a foundation. Here is how we put that into practice every day on the Zerosec platform.
Every connection between your device and Zerosec is protected by TLS encryption. Whether you are depositing PKR via JazzCash, checking your bet history or logging in from your mobile, the connection is encrypted throughout.
JazzCash and Easypaisa wallet numbers are stored only to process your transactions and match withdrawals back to the correct wallet. They are not shared with marketers, not displayed publicly and not used for any purpose outside your account transactions.
Your CNIC number and ID documents submitted for verification are used solely for identity checks. Verification data is handled by authorised staff only, stored securely and never shared with unauthorised third parties.
We do not collect data for the sake of it. Every piece of information Zerosec gathers has a clear purpose linked to running your account, processing PKR transactions or keeping the platform secure and fair.
Your bet history and session data are used to power responsible gaming tools — deposit limit monitoring, session time alerts and self-exclusion checks. This data protects you, not profits from you.
Zerosec will only send you promotional emails or SMS notifications about PSL season offers, new slots or bonus promotions if you have opted in. You can turn marketing communications off at any time from your account settings.
Your data is protected, your PKR is secure and your privacy is respected. Register your free Zerosec account today and start with cricket betting, slots and live casino.
18+ only. Please game responsibly. Set a PKR budget before you play and use the available deposit limit and self-exclusion tools. Visit our Responsible Gaming page for guidance.